Terms & Conditions
For Services
Services:
The
Sample Submittal Form specifies the service requested by
Customer and
the information needed by Allele Life Sciences to
perform the services. The provision of
the Services is governed solely by the terms and
conditions of this Agreement. Allele Life
Sciences will provide the results in the time
requested by Customer, unless otherwise
notified by Allele Life Sciences . Customer cannot
cancel an order if Allele Life Sciences
has commenced the Services. In the event that the
Customer has requested a retest of
the sample and the repeat testing reveals that the initial
result (i) is not the result of
laboratory error, failure or omission or (ii) arises from a
lack of validation with the product
sample matrix and/or extraction method, Allele Life
Sciences will charge Customer 75 %
of the list price of the procedure utilized. Conversely, if
the retest reveals laboratory
error, failure or omission, there
is no charge for the repeated test.
Pricing:
The prices for the Services
provided Allele Life Sciences shall be determined by
the nature of the Services provided and will be
agreed upon by Customer and Allele Life
Sciences prior to the initiation of the Services.
Payment:
Allele Life Sciences will charge 75 % in advance against
the invoice raised to the customer
and remaining 25 % at the time of delivery of results.
Limited Warranty: Allele Life Sciences will examine
the samples using techniques in
accordance with life sciences / pharmacopoeial monographs,
where applicable. In the event
that Allele Life Sciences breaches this warranty, Custom
er’s sole remedy is a full refund
of the fee for the Services and to have the sample
re-analyzed at no cost to
Customer. The warranty is void if
the information provided to Allele Life Sciences in the
Sample Submittal Form is not accurate or complete .
Limitation of Damage: Allele Life
Sciences maximum liability shall not exceed the
amount paid for the services .
Jurisdiction:
Any dispute, claim or
controversy between the parties arising out of or
relating to this Agreement shall be submitted to the
jurisdiction of Delhi court.
Miscellaneous: This Agreement and the Sample Submittal Form
are the complete and exclusive
statement of the agreement between Allele Life Sciences and
Customer and
supersedes any proposal, prior agreement,
oral or written, and any other communications
between the parties. The warranty provided in this
Agreement is for the benefit of
Customer and Customer may
not pass the warranty on to any third party.
